Frequently Asked Questions

What repairs can you do?

We are able to offer repairs on most if not all popular devices as we have members in our Repair Team that specialise in different areas of repair. We offer repairs for most popular brands (Apple, Samsung, Huawei, Sony, HP, Dell, Lenovo, Google etc) including phone, tablet, laptop, desktop and console repairs. If you are unsure if we carry out repairs on a specific device please feel free to ask a member of our team and we will be happy to help!

How quick can you fix my device?

We offer a same day 1 hour or less in-store repair for most common issues on most devices including iPhones and Laptops. Repairs for other phone models such as Samsung, and complex laptop / PC issues may take longer to repair, but most of our repairs are usually completed within 2-3 days depending on the fault, make of the device and parts required to fix it.

Why do repair prices differ?

Each repair is priced on time taken, type of damage, and any parts needed. Until we assess the damage we can not know the true cost of the repair. If we are ordering in parts for your device we may need to take a deposit. 

What is the warranty on your repairs?

The warranty varies depending on the type of repair carried out. Most of our popular brand screen repairs come with lifetime warranty. You can ask one of our technicians for the warranty details on your specific repair. 

My phone is liquid damaged! Can you fix it?

We can fix most liquid damaged phones no problem! When repairing liquid damaged phones we have to soak them in solution that removes any corrosion which can take a few days. After this process we are able to determine what parts the phone needs to be repaired and we will give you a quote for the repair.

Can you fix my home button?

Yes, we can fix your devices home button but please note that there is a chance that the fingerprint scanner may never work again.

Are you able to recover deleted photos from an iPhone?

No. Once photos on a phone are deleted they are unrecoverable. 

I have forgotten my phone PIN. Can it be reset?

If you know your Apple ID and Password we can bypass the screen password. There may be data loss.

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